Chad Fedie

Chad Fedie

IT Digital Workplace Engineer

About Me

I have thoroughly enjoyed my career as a M365 Systems Architect, where I’ve had the opportunity to design and oversee complex systems and infrastructures. Working extensively within the Azure cloud, I've developed and refined my ability to architect solutions that optimize the management of users, devices, and servers. Throughout my career, I’ve embraced various challenges and taken on leadership roles, which have not only allowed me to grow professionally but also enhance the technical landscape of the organizations I’ve worked with.

When I'm not working, you'll usually find at the gym. I also enjoy playing basketball, golf, and video games on the weekends.

Personal Profile

"Choose a job you love, and you will never have to work a day in your life." -Unknown

As an experienced IT Systems Engineer, I am dedicated to providing efficient and reliable technology solutions that support business operations and enhance productivity. With a strong technical background and a passion for problem-solving, I strive to ensure the smooth functioning of IT infrastructure and deliver exceptional support to end-users.

Collaboration and effective communication are key aspects of my work approach. I have a proven track record of working closely with cross-functional teams and providing technical guidance to non-technical individuals. I excel in translating complex technical jargon into user-friendly language, fostering a positive user experience and minimizing confusion.

Moreover, I am committed to staying updated with the latest industry trends and advancements. I actively seek opportunities for professional development and possess industry certifications from Microsoft: Azure Fundamentals (AZ-900). I am currently studying for the Microsoft: Azure Administrator exam (AZ-104).

Overall, my goal as an IT Systems Engineer is to leverage my technical expertise, strong problem-solving skills, and dedication to ensure seamless IT operations and drive organizational success. I am confident in my ability to contribute effectively to your organization's IT infrastructure and support the needs of end-users.

A summary of my experience:

  • Expert in designing, deploying, and managing Microsoft 365, Azure, and cloud-first infrastructures to enhance scalability, security, and efficiency.
  • Strong ability to communicate technical concepts clearly and concisely, ensuring effective problem resolution and user satisfaction
  • Proficent in IT governance frameworks, standardizing best practices for system reliability, security, and end-user enablement.
  • Lead large-scale IT migrations and integrations, ensuring minimal disruption during organizational changes and infrastructure consolidations.

I am not actively seeking a new role, but open to hearing about new opportunities that will best utilize my experience.

Sincerely,

Chad Fedie

Key Skills

  • Critical Thinking
  • Time Management
  • Adaptability
  • Systems Integrations
  • Problem Solving
  • Customer Service Oriented
  • Initiative and Proactivity
  • Team Collaboration

Key Tools

  • Microsoft Entra ID
  • Microsoft Intune
  • Microsoft Azure
  • Windows Autopilot
  • Microsoft Defender
  • DMARC
  • Microsoft Purview
  • Powershell
  • PowerAutomate
  • Azure Logic Apps
  • CloudFlare

Work Experience

Microsoft 365 Systems Architect at Quility

September 2024 - Present

Some of my responsibilities and accomplishments in this role include:

  • Defined and governed enterprise wide Intune configuration, compliance, and policy frameworks across Windows, macOS, iOS, and Android, including BYOD, establishing configuration baselines and lifecycle strategies that reduced misconfigurations by 35% and improved device onboarding efficiency by 50%.
  • Architected Microsoft Defender and Purview solutions, including Defender for Endpoint, Defender for Cloud Apps, sensitivity labeling, and DLP policies, and extended governance to Microsoft 365 Copilot via DSPM controls, reducing potential data exposure risks by 40% while enabling secure AI assisted productivity across 500+ users.
  • Designed and implemented Zero Trust aligned access policies using Microsoft EntraID and Conditional Access, protecting over 1,000 users and devices, resulting in a 25% decrease in unauthorized access attempts and improving compliance with corporate security standards.

IT Systems Engineer at Open Dealer Exchange

April 2024 - September 2024

Some of my responsibilities and accomplishments in this role include:

  • Led migration of 1k+ PCs from SCCM to Microsoft Intune, establishing a fully cloud-managed endpoint model for Windows and macOS devices.
  • Implemented Windows Autopilot and Apple Business Manager directly with Intune, enabling zero-touch provisioning for 1,000+ Windows and macOS devices, reducing manual setup from 3 hours to 15 minutes per device and streamlining employee onboarding.
    • Enabled enterprise cloud adoption with Microsoft Azure VMs and VNets, integrating with on premises Cisco Meraki switches, firewalls, and VPNs, and configuring DNS, DHCP, VLANs, and NPS/RADIUS to maintain secure and reliable connectivity.
  • Developed Power Automate workflows to govern Microsoft 365 provisioning processes, enabling request and approval workflows for Teams, SharePoint, and group creation to enforce standardized access and collaboration controls.

IT Systems Administrator at Fusion92

January 2023 - Present

Some of my responsibilities and accomplishments in this role include:

  • Spearheaded implementation of MDM systems Microsoft Intune and Mosyle for 500+ Windows and MacOS devices to enable remote troubleshooting and secure/protect corporate info within SOCII compliance.
  • Integrated Microsoft Autopilot to automate the device provisioning process and Out of Box Experience (OOBE) for onboarding new employees, resulting in a 50% decrease in administrative effort for multiple departments.
  • Managed Microsoft 365 suite for internal staff including groups, licenses, and service configurations across Microsoft Teams, Outlook, SharePoint, and OneDrive.
  • Enabled Single Sign-On (SSO) for 25+ third-party enterprise applications using EntraID Enterprise Applications and Auth0, streamlining secure access for 1k+ users.

IT Coordinator at Fusion92

May 2021 - December 2022

  • Field incoming help requests from end users via Microsoft Teams, Outlook, and JIRA Help Desk.
  • Perform hands-on fixes at the desktop/device level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Promoted to IT Systems Engineer in January 2023.

Help Desk Technician - University of Maryland Global Campus at Stefanini

July 2020 - May 2021

Some of my responsibilities and accomplishments in this role include:

  • Assist faculty and students with virtual learning software (LEO) installation/troubleshooting, browser/compatibility issues, Microsoft 365 software installation/troubleshooting and iOS devices.
  • User and device administration using Azure AD and Microsoft 365.
  • Collaborate with other IT support teams to identify/address software, cross-functional system and/or network issues in an enterprise environment.
  • Utilization of Salesforce for ticket generation/resolution.

Education

Eastern Michigan University

Qualifications/Accomplishments

Bachelors Degree - BBA, Computer Information Systems

Hartland High School

Qualifications/Accomplishments

Diploma

Certifications

Microsoft

Certifications

Click here to download my official Microsoft Certificate

Certificate earned:

  • Microsoft Azure Fundamentals (AZ-900)

    • Scheduled Exams:

  • Microsoft Azure Administrator (AZ-104) November 2026